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Welcome to the Mob!
BookMob hopes to make the purchase process as easy as possible for our Mobsters. Should you have any questions or concerns about buying with us, take a look at the FAQs presented on this page. If you can’t seem to find a solution to your question, please feel free to contact us and we will do everything we can to resolve your concerns.

During Rental Period

Q:What happens if a book is lost during my rental period?

A: In accordance with our "Terms of Use" policy, you are required to return all books at the end of your rental period. In the case of a lost or stolen textbook, we will charge the remaining balance between the "List Price" of the book (noted at Checkout) and the amount paid for the rental plus any extensions. These fees are required for us to find and replace the textbook. Once the fees are charged, you opt out of the rental agreement, and the book becomes your property.

Q:What happens if I damage a book during my rental period?

A: While books are in your possession, they are required to be kept in very good or better condition. We aim to keep only the best quality textbooks in our inventory for rentals by future students. As a result, you will be responsible for any damages to the book during your rental period. If your textbook incurs major damage, we recommend choosing the "Purchase this Book" option from within the "My Rentals" section.

Q:Is it OK to write or highlight in my books?

A: Acceptable levels of highlighting and writing are allowed during the use of our rentals. We ask that it is kept at a minimum, to less than 1/3 of the book. As a guideline, please think of the next person who would like to enjoy the book and how your use might affect him or her.

Q:What suggestions do you have to keep my books in great condition?

A: This is an excellent question- how proactive of you. We have a few tips to share:
o Careful you don't place the book near food or drinks
o Bookmarks > dog earring pages
o Be gentle when turning the pages, they're only paper
o Keep your hands clean (this is generally a socially accepted sanitary practice)
o Do not play frisbee or catch with the books
o Hide them from household animals, puppies have no regard for property value