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Privacy Policy

Last Updated: July 5th, 2010

Bookmob.ca respects your privacy and will do all that we can in order to ensure that we earn and keep your trust. This Privacy Policy will outline how we collect, use, and protect the information that you provide to us when visiting our site. By using this Site, you agree to the terms and conditions outlined in this policy.

Information we Collect

You may opt to provide personal information to bookmob.ca through this site. This information may include your e-mail address, billing address, shipping address(es), phone number, and credit card data. You may be asked to provide this data when registering an account, signing up for newsletters and alerts or contacting BookMob via E-mail. Users may browse the Site in order to view our products and services without committing to providing any personal information.

How Information is Used

We will use personal information to fulfill your orders for textbook rentals (and related services), provide customer support, and further communicate with you. If you have opted to receive information about our products and services, we may contact your periodically with these updates. You are free to opt-out at any time from receiving this information by logging into the "My Account section, and un-checking the appropriate box.

BookMob will not under any circumstances disclose your personal information to third parties without your consent. We do not sell customer lists or any other customer information for marketing purposes, and will not do so without your written permission.

We may share personal information we collect strictly for business purposes with companies that provide administrative, shipping and marketing services for us or on our behalf. These individuals or companies are permitted, by contract, only to provide the specific services we have requested of them.

Bookmob.ca maintains no responsibility for the privacy practices or content of any websites linked through this Site. In the event that you click on a banner or link to an alternate website, you will be subject to the privacy policies of these third party websites.

In certain cases, BookMob may share your personal information as required, or permitted by law. This may include sharing your personal information with third parties if we believe this is necessary to defend our legal rights, defend against legal claims, or otherwise protect the rights and property of Bookmob.ca or any of our suppliers.

Protecting Your Privacy

Bookmob.ca employs reasonable security measures and practices to ensure that the personal information submitted to us remains protected, both during transmission and once received. The Site utilizes 256-bit Secure Socket Layer (SSL) technology to encrypt your data during transmission, enforcing a secured connection. All servers are protected by firewalls, and are maintained on secure premises. In order to further secure your personal information:

  • We will cross-check all username(s)/e-mail(s) provided with the submitted password in order to validate access to any Bookmob.ca account
  • We encourage you to choose a password that will not easily be determined by an outside user. Always remember to keep your password safe, and do not share it with anyone else. You will be held responsible for any account activity that takes place while signed in. Your password, and any other account information can be changed by accessing your details within the "Account Settings" section of your account.
  • We ask that you remember to sign-out during periods of inactivity. Any user that has access to your computer after you have signed in, and before you have either signed out or your session has timed-out will have access to your account and any personal information therein.

In the event that you believe your password or account has been compromised by an unauthorized party, you must contact BookMob immediately. We will follow the appropriate legal procedures where applicable in order to help protect our user's personal information and privacy. In the event that BookMob determines that it is reasonably possible that your information has been compromised, we will issue a consumer notification to the user via e-mail, phone, or in writing.

Updating Your Personal Information

You can access, review and update all personal information stored by BookMob from within the "My Account" section of the Site.

Use of Cookies

A cookie is a small piece of data stored by your web browser on your computer. As is the case with many websites, BookMob uses cookies to store a user's site preferences and shopping cart contents as they navigate the site. These cookies are generally accepted as they enhance the user's experience while browsing a site. They cannot read or erase any data or information from your computer, and do not contain any personally identifiable information. Most web browsers default to accept cookies automatically. Should you decide to disable cookies, this can be executed within your web browser settings.

Testimonials

BookMob may post testimonials on our Site that contain personally identifiable information about a user, including their name, school and photo. We will request permission from all user's prior to posting their testimonial within our website. In the event our customer decides they wish to remove their testimonial, we will comply with this request immediately.

Changes

By using Bookmob.ca, you agree to the collection and use of your information as outlined in this policy. If this Privacy Policy is amended in the future, we will post all changes here in order to ensure that you are always aware of the information we collect, how we utilize this information, and under which circumstances it will be disclosed. We encourage you to visit this page frequently, as we reserve the right to modify the contents of our Privacy Policy at any time.

Questions?

Should you have questions or comments about this Privacy Policy, please email us at privacy@bookmob.ca or contact us at:

Attn: Privacy Policy Issue
125 Cedardown Private
Ottawa, ON
K2J 0W2