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50 One-Minute Tips for Retaining Employees : Building a Win-Win Environment,9781560526445

50 One-Minute Tips for Retaining Employees : Building a Win-Win Environment

by
Format: Paperback
Pub. Date: 6/28/2001
Publisher(s): Crisp Learning
Availability: This title is currently not available.

Summary

It is hard enough to retain highly trained and technical workers but facing the challenge of keeping hourly workers, getting new people off on the right foot, and training people to become good trainers are major challenges today.

Table of Contents

Strategy 1: Follow Sound Management Advice
Serve First and Lead Second
3(2)
Establish Your Employee Average Retention Rate
5(2)
Estimate Your Turnover Costs
7(2)
Follow All Applicable Federal and State Child Labor Laws
9(1)
Eliminate Workers Who Won't
10(2)
Eliminate Managers Who Can't
12(2)
Manage Your Customers
14(5)
Strategy 2: Make First Impressions Count (Orientation)
Understand the Role of Starting Wages
19(2)
Inform Employees About Their Total Compensation
21(2)
Explain the Long-Term Benefits of Staying
23(2)
Share Your Vision
25(3)
Motivate Entry-Level Employees
28(2)
Conduct an Entrance Interview
30(1)
Create Career Ladders
31(4)
Strategy 3: Train! Train! Train! (and Do It Correctly)
Invest in Training
35(2)
Encourage Employees to Try Your Product or Service
37(2)
Train Trainers to Train
39(2)
Reward Your Trainers
41(1)
Relieve Trainers of Other Job Duties
42(2)
Conduct Pre-Shift Training
44(3)
Strategy 4: Maintain a Professional Workplace
Strictly Enforce a Zero-Tolerance Harassment Policy
47(3)
Create a Culturally Diverse Workforce
50(2)
Make Employee Safety a Top Priority
52(2)
Ensure Reasonable Accommodations for Disabled Employees
54(2)
Share Financial Numbers with Employees
56(5)
Strategy 5: Supervise As You Would Like to Be Supervised
Enforce ``On-Time'' Policies Fairly and Consistently
61(1)
Be Careful Not to Over-Schedule
62(2)
Give Employees a Personal Copy of Their Work Schedule
64(2)
Seek Out Employee Assistance Programs
66(2)
Invite ``Fast-Track'' Employees to Attend Management Meetings
68(2)
Implement a ``Catch the Employee Doing Something Right'' Program
70(2)
Conduct an Exit Interview with Employees Who Leave
72(5)
Strategy 6: Encourage Ongoing Communication
Hold Employee-Focused Meetings for Non-Management
77(3)
Communicate the Benefits of Your Unique Organization
80(2)
Create an Employee Retention Council
82(1)
Recognize Employee Birthdays
83(1)
Make Daily ``Howdy'' Rounds
84(3)
Strategy 7: Create a Friendly Workplace
Use Employee Recognition Programs
87(2)
Build a Great Team and Praise It Often
89(1)
Write a Personal Letter to Parents of Teenage Employees
90(1)
Share Scheduling Responsibilities with Employees
91(1)
Reward Employees Who Work on Non-Scheduled Days
92(2)
Invite Family Members of New Employees to Visit Your Workplace
94(2)
Make the Workplace Fun
96(3)
Strategy 8: Help Your Employees Succeed
Identify State-Approved (Licensed) Childcare Options
99(2)
Reward Success in Each Employee
101(2)
Recognize Your Employees' Eldercare Responsibilities
103(1)
Don't Punish Your Best for Being Good
104(1)
Go to Lunch
105(1)
Help Employees Learn About Public Transportation Systems
106(3)
Additional Reading 109

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