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Housing for Life,9780419120704

Housing for Life

by ; ; ;
Format: Paperback
Pub. Date: 5/1/1992
Publisher(s): Spon Pr
Availability: This title is currently not available.

Table of Contents

Overall Management
Overview of the organization of housing servicesp. 1
Reasons for change since 1969p. 4
Management initiativesp. 11
Special initiativesp. 15
Additional techniques to assist changep. 18
Decentralizationp. 24
Changing face to public sector housingp. 25
Why decentralization?p. 26
The experience of decentralizationp. 28
Conflict between diversity and uniformityp. 33
Conflict between rationality and responsivenessp. 34
Conflict between central control and local autonomyp. 34
Conflict between the established workforce and newly appointed staffp. 35
Conflict between culturesp. 36
The importance of organizational culturep. 36
Equal opportunities in housingp. 39
Legal positionp. 40
Definitionsp. 41
The evidence of discriminationp. 44
Service delivery: ethnic minoritiesp. 47
Service delivery: womenp. 52
Disabled peoplep. 57
Unacceptable behaviour by housing workersp. 59
Employment issuesp. 60
Management Themesp. 65
Delivery of servicep. 67
The basis of the relationship between landlord and tenantp. 68
Service deliveryp. 70
Problems and solutions for the elderlyp. 79
Homelessnessp. 90
Availability of stockp. 92
Definition of homelessnessp. 92
The variety of interpretation and practicep. 95
Good practice and clarification of the Code of Guidancep. 100
Housing optionsp. 105
Participation and power in housingp. 116
Definition of participationp. 119
The law and tenants' participationp. 120
Housing access - the information difficulties for an applicantp. 122
Owner occupationp. 127
Avenues for participation in housing associationsp. 133
Conclusionp. 142
App. A: Example of a tenancy agreementp. 145
App. B: Basic procedures for jobbing repairsp. 149
App. C: Warden's job descriptionp. 150
App. D: Factors used in points schemesp. 151
Referencesp. 153
Indexp. 163
Table of Contents provided by Blackwell. All Rights Reserved.

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