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Making the Team A Guide for Managers,9780134484204

Making the Team A Guide for Managers

Edition: 6th
Format: Paperback
Pub. Date: 1/4/2017
Publisher(s): Pearson


For undergraduate or graduate management courses in Organization Behavior, Group Dynamics, or Teamwork.


Equips team leaders and members for success with theory and real-world applications

Making the Team shows leaders how to design teams to function optimally, and focuses on the skills needed to become productive team members. The 6th Edition combines cutting-¿edge theory with the latest information and research, while its real¿-world applications and examples help team leaders and members succeed in the business world.

Author Biography

Leigh Thompson is the J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations, Kellogg School of Management, Northwestern University, Evanston, IL.


Leigh Thompson is an internationally recognized scholar on negotiation, group decision making, team creativity, teamwork and collaboration. She is the author of 11 books including: Creative Conspiracy: The New Rules of Breakthrough Collaboration , Making the Team: A Guide for Managers , The Mind and Heart of the Negotiator, The Truth about Negotiations , and Stop Spending, Start Managing .


Thompson is the director of the Leading High Impact Teams executive program, the Negotiation Strategies executive program, and the Constructive Collaboration executive program. Thompson does research and teaching around the globe and her book, The Truth about Negotiations is a best-seller and has been translated into 7 languages. Her book, The Mind and Heart of the Negotiator has been translated into 4 languages, and Making the Team: A Guide for Managers has been translated into 2 languages and the newest edition will be available this February.


Thompson created the popular online video-teaching series:  Negotiation 101 and Teamwork 101 for managers and executives. In addition, Thompson created a MOOC series with Coursera featuring in-depth teaching sessions on high performance collaboration themes such as leadership, teamwork, and negotiation. Thompson also created 3-minute animated videos: Is Your Team Slacking?, Managing Virtual Teams, High-Performance Negotiation Skills for Women, and How Brainstorming can Neutralize the Loudmouths. Her work on team creativity has appeared on Fast Company and BusinessWeek. She serves on the editorial boards of several academic journals and is a member of the Academy of Management.


For more information about Dr. Leigh Thompson, visit her website:

Table of Contents

Part I. Building the Team

1. Types of Teams  

2. Designing the Team  

3. Leading Teams

4. Team Cohesion and Trust


Part II. Team Performance

5. Performance and Productivity

6. Team Communication and Collective Intelligence 

7. Team Decision Making: Pitfalls and Solutions 

8. Managing Team Conflict          

9. Creativity and Innovation in Teams


Part III. Teams in Organizations

10. Sub-Groups & Multi-Teams  

11. Team Networking & Social Capital

12. Virtual Teamwork 

13. Multicultural Teams

An electronic version of this book is available through VitalSource.

This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.

By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.

A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.

Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.

Please view the compatibility matrix prior to purchase.

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