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Network and Certification,9780072118469

Network and Certification

by
Format: Hardcover
Pub. Date: 4/1/1999
Publisher(s): McGraw-Hill Osborne Media
Availability: This title is currently not available.

Summary

CD-ROM includes 300+ practice exam questions, automatic score reports, & a searchable version of this study guide.

Table of Contents

Foreword iii(4)
About the Contributors vii(2)
Acknowledgments ix(10)
Preface xix(4)
Introduction xxiii
Part I Knowledge of Networking Technology 1(316)
1 Basic Knowledge
3(52)
Understanding Basic Network Structure
4(9)
Bus Topologies
5(2)
Star Topologies
7(1)
Mesh Topologies
8(1)
Ring Topologies
9(2)
Segments and Backbones
11(2)
Network Operating Systems
13(6)
Microsoft Windows NT
14(2)
Novell NetWare
16(2)
UNIX
18(1)
Network Protocols
19(2)
IPX
19(1)
TCP/IP
20(1)
NetBEUI
20(1)
Fault Tolerance (High Availability)
21(5)
Mirroring
22(1)
Duplexing
22(1)
Striping (With and Without Parity)
23(1)
Volumes
24(1)
Tape Backup
24(2)
The OSI Model
26(9)
Protocols
27(3)
Services
30(1)
Functions That Pertain to Each Layer
30(5)
Networking Media and Connectors
35(6)
Cabling
35(3)
Media Connectors
38(3)
Network Elements
41(5)
Full- and Half-Duplexing
41(1)
WAN and LAN
41(1)
Server, Workstation, and Host
42(1)
Server-Based Networking and Peer-to-Peer Networking
42(2)
Cable, NIC, and Router
44(1)
Broadband and Baseband
45(1)
Gateway
46(1)
Certification Summary
46(1)
Two-Minute Drill
47(3)
Self Test
50(5)
2 Physical Layer
55(36)
Network Interface Cards (NICs)
56(18)
The Computer Bus
58(1)
Installing a NIC
59(7)
Configuring a NIC
66(4)
Troubleshooting NICs
70(2)
Resolving Hardware Resource Conflicts
72(2)
Network Components
74(8)
Hubs
75(1)
MAUs
76(1)
Switching Hubs
77(1)
Repeaters
78(1)
Transceivers
78(4)
Certification Summary
82(3)
Two-Minute Drill
85(2)
Self Test
87(4)
3 Data Link, Network, and Transport Layers
91(42)
Data Link Layer Concepts
92(9)
MAC Addresses
93(3)
Bridges
96(1)
802 Project Model
97(1)
IEEE 802 Categories
98(3)
Network Layer Concepts
101(12)
Unique Network IDs
102(1)
Routing
102(2)
Router and Brouter Differences
104(1)
Routable and Nonroutable Protocols within the Network Layer
105(2)
Static and Dynamic Routing
107(3)
Default Gateways and Subnetworks
110(3)
Transport Layer Concepts
113(12)
Connection-Oriented Communication
114(1)
Connectionless Communication
115(2)
Name Resolution
117(7)
Protocols Within the Transport Layer
124(1)
Certification Summary
125(1)
Two-Minute Drill
126(3)
Self Test
129(4)
4 TCP/IP Fundamentals
133(42)
TCP/IP Fundamentals
134(20)
IP Address
134(1)
DHCP
135(5)
DNS
140(2)
Internet Domain Name Server Hierarchies
142(2)
Resolving Host and Domain Names
144(1)
WINS
145(2)
HOSTS Files
147(2)
The Main Protocols of the TCP/IP Suite
149(5)
TCP/IP Addressing
154(5)
A, B, and C Classes of IP Addresses and Their Default Subnet Masks
154(1)
Class A
155(1)
Class B
156(1)
Class C
156(1)
Class D
156(1)
Class E
157(1)
Special Internet Addresses
157(1)
Port Numbers (HTTP, FTP, SMTP)
158(1)
TCP/IP Configuration Concepts
159(8)
Configuration Parameters for a Workstation
159(8)
Certification Summary
167(1)
Two-Minute Drill
168(3)
Self Test
171(4)
5 TCP/IP Suite Utilities
175(52)
ARP
177(5)
How ARP Works
178(3)
RARP
181(1)
Troubleshooting Duplicate IP Address Problems
182(1)
Telnet
182(5)
How Telnet Works
183(1)
Using Telnet
183(2)
Troubleshooting with Telnet
185(2)
NBTSTAT
187(4)
How NetBIOS over TCP/IP Works
187(1)
Using NBTSTAT
188(3)
Tracert
191(3)
How Tracert Works
191(1)
Using Tracert
192(2)
Netstat
194(5)
How Netstat Works
195(1)
Netstat Options
196(3)
Troubleshooting with Netstat
199(1)
IPCONFIG/WINIPCFG
199(4)
IPCONFIG
199(2)
WINIPCFG
201(2)
FTP
203(5)
How FTP Works
203(1)
Using FTP
204(2)
Troubleshooting with FTP
206(1)
TFTP
206(2)
Ping
208(2)
How Ping Works
208(2)
Troubleshooting with Ping
210(1)
Troubleshooting with TCP/IP Utilities
210(9)
Connectivity Problems
212(3)
Name Resolution Problems
215(4)
Certification Summary
219(1)
Two-Minute Drill
220(3)
Self Test
223(4)
6 Remote Connectivity
227(44)
Remote Connectivity Concepts
228(25)
SLIP and PPP
229(9)
PPTP
238(4)
ISDN and PSTN (POTS)
242(11)
Dial-Up Networking
253(10)
Modem Configuration Parameters
256(4)
Unimodem
260(1)
Telephony API
261(1)
Requirements for a Remote Connection
262(1)
Certification Summary
263(2)
Two-Minute Drill
265(3)
Self Test
268(3)
7 Network Security
271(46)
Selecting a Security Model (User-Level and Share-Level)
273(15)
Windows NT Security Subsystem
273(3)
User-Level Security
276(9)
Share-Level Security
285(1)
Domains and Workgroups
286(1)
Securing the Registry
287(1)
Password Practices and Procedures
288(10)
Password Policies
289(2)
Username and Password Guidelines
291(7)
Data Encryption and Protecting Network Data
298(6)
Defining Data Encryption
299(4)
Common Encryption Programs
303(1)
Uses of a Firewall
304(4)
Firewall Architecture
304(4)
Certification Summary
308(2)
Two-Minute Drill
310(3)
Self Test
313(4)
Part II Knowledge of Networking Practices 317(190)
8 Network Implementation
319(42)
Installing the Network
320(15)
Administrative and Test Accounts
323(4)
Passwords
327(2)
IP Addresses
329(2)
IP Configurations
331(2)
Name Resolution
333(1)
WINS
333(1)
DNS
334(1)
Relevant SOPs
334(1)
Environmental Factors that Affect Computer Networks
335(6)
Cables
336(1)
The Network Operations Center
337(1)
Room Conditions
338(1)
Minimizing Electrical Interference
338(1)
Computer Chassis
339(1)
Error Messages
339(2)
Common Peripheral Ports and Network Components
341(9)
Network Interface Card
341(1)
Network Connection
342(1)
Serial Port
342(1)
Parallel Port
343(1)
Universal Serial Bus (USB)
343(1)
SCSI
343(1)
Interrupts
343(1)
Print Servers
344(1)
Peripherals
344(1)
Bridge
345(1)
Hub (Shared)
346(1)
Switch
347(1)
Router
348(1)
Gateway
349(1)
Compatibility and Cabling Issues
350(2)
Incompatibilities with Analog Modems and a Digital Jack
351(1)
Uses of RJ-45 Connectors with Different Cabling
351(1)
Patch Cables and Length of the Cabling Segment
352(1)
Certification Summary
352(1)
Two-Minute Drill
353(3)
Self Test
356(5)
9 Administering the Change Control System
361(42)
Documenting Current Status
362(1)
Returning a System to Its Original State
363(2)
Backup Techniques
365(5)
Tape Backup
367(1)
Replicating a Folder to a Network Drive
368(1)
Removable Media
369(1)
Multi-Generation
370(1)
Removing Outdated or Unused Drivers After a Successful Upgrade
370(2)
Effects on the Network Caused by Local Changes
372(4)
Version Conflicts
373(1)
Overwritten DLLs
374(2)
Drive Mapping
376(1)
Printer Port Capturing
377(2)
Changing or Moving Equipment
379(1)
Adding, Deleting, or Modifying Users
380(1)
User and Group Management
381(13)
Profiles
383(1)
Rights
384(1)
Procedures/Policies
385(1)
Administrative Utilities
386(2)
Login Accounts and Groups
388(6)
Certification Summary
394(1)
Two-Minute Drill
395(3)
Self Test
398(5)
10 Maintaining and Supporting the Network
403(36)
Test Documentation
404(8)
Vendor's Software Patches
405(4)
Upgrades
409(1)
Hardware Upgrades
410(2)
Network Maintenance
412(17)
Standard Backup Procedures and Backup Media Storage Practices
412(7)
Periodic Application of Software Patches and Other Fixes to the Network
419(1)
Installing Anti-Virus Software on the Server and Workstations
420(8)
Update Virus Signatures
428(1)
Certification Summary
429(2)
Two-Minute Drill
431(2)
Self Test
433(6)
11 Identifying, Assessing, and Responding to Problems
439(24)
Handling Network Problems
440(10)
Information Transfer
442(1)
Handholding
443(4)
Technical Service
447(1)
Documentation
448(2)
Prioritizing Network Problems
450(5)
High-Priority Problems
451(2)
Low-Priority Problems
453(2)
Certification Summary
455(1)
Two-Minute Drill
455(2)
Self Test
457(6)
12 Troubleshooting the Network
463(44)
Managing Network Problems
464(4)
Does the Problem Exist Across the Network?
464(1)
Workstation, Workgroup, LAN, or WAN Problem?
465(2)
Is the Problem Consistent and Replicable?
467(1)
Standard Troubleshooting Methods
468(1)
Troubleshooting Network Problems
468(5)
Identifying the Exact Issue
470(1)
Re-creating the Problem
470(1)
Isolating the Cause
471(1)
Formulating a Correction
472(1)
System or Operator Problems
473(1)
Checking Physical and Logical Indicators
474(3)
Link Lights
474(1)
Power Lights
475(1)
Error Displays
475(1)
Error Logs and Displays
475(1)
Performance Monitors
476(1)
Network Troubleshooting Resources
477(5)
TechNet
477(1)
Manufacturer Web Sites
478(3)
Resource Kits and Documentation
481(1)
Trade Publications and White Papers
481(1)
Telephone Technical Support
481(1)
Vendor CDs
482(1)
Other Symptoms and Causes of Network Problems
482(11)
Recognizing Abnormal Physical Conditions
484(1)
Isolating and Correcting Problems in the Physical Media (Patch Cable)
485(1)
Checking the Status of Servers
486(2)
Checking for Configuration Problems
488(2)
Checking for Viruses
490(1)
Checking the Validity of the Account Name and Password
491(1)
Rechecking Operator Logon Procedures
491(1)
Selecting and Running Appropriate Diagnostics
492(1)
Network Tools
493(3)
Crossover Cable
494(1)
Hardware Loopback
494(1)
Tone Generator (Fox and Hound)
494(1)
TDR
495(1)
Oscilloscope
495(1)
Network Monitors and Protocol Analyzers
495(1)
Selecting Appropriate Tools to Resolve Network Problems
496(2)
Certification Summary
498(1)
Two-Minute Drill
498(4)
Self Test
502(5)
Part III Appendixes 507(86)
A Self Test Answers
509(76)
Chapter 1 Answers
510(4)
Chapter 2 Answers
514(5)
Chapter 3 Answers
519(7)
Chapter 4 Answers
526(6)
Chapter 5 Answers
532(4)
Chapter 6 Answers
536(4)
Chapter 7 Answers
540(5)
Chapter 8 Answers
545(8)
Chapter 9 Answers
553(8)
Chapter 10 Answers
561(7)
Chapter 11 Answers
568(8)
Chapter 12 Answers
576(9)
B About the CD
585(6)
Installing the Personal Testing Center
586(1)
Test Type Choices
586(3)
Live
587(1)
Managing Windows
587(1)
Saving Scores as Cookies
587(1)
Using the Browser Buttons
588(1)
JavaScript Errors
588(1)
Practice
588(1)
Review
588(1)
Scoring
589(2)
C About the Web Site
591(2)
Access Global Knowledge
592(1)
What You'll Find There
592(1)
Glossary 593(64)
Index 657

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