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Nurse Manager Engagement: Strategies for Excellence and Commitment,9780763785338

Nurse Manager Engagement: Strategies for Excellence and Commitment

by
Edition: 1st
Format: Paperback
Pub. Date: 4/2/2010
Publisher(s): Jones & Bartlett Learning

Summary

Nurse Manager Engagement: Strategies for Excellence and Commitment is based on the groundbreaking and highly regarded national "Nurse Engagement Study" project funded by The Robert Wood Johnson Foundation. The book builds upon the key ideas in the study by including examples from Dr. Mackoff’s conversations and key teaching points from her work with several hundred nurse managers in the three years following this innovative study. Nurse Manager Engagement offers a groundbreaking approach—one that distinguishes it from other nurse management books by a focus on building a model of the solution rather than a description of the problem. It focuses on the crucial role of the nurse manager in engaging staff nurses and building a pipeline for future nurse leadership.

Table of Contents

Acknowledgmentsp. vii
About the Authorp. ix
Forewordp. xi
Begin in the Middlep. 1
Individual Behaviors Linked to Line of Sightp. 17
The Signature Behaviors of Emotional Masteryp. 31
Chief Nursing Officers on Signature Behaviorsp. 49
Signatures of Organizational Culturep. 55
What Do Nurse Managers Really Want?p. 73
The Practice of Engagement: Actionable Ideasp. 83
Referencesp. 95
Glossaryp. 101
Transcript of Full Interviewp. 105
Transcript of Full Interviewp. 129
Transcript of Full Interviewp. 151
Transcript of Full Interviewp. 177
Indexp. 205
Table of Contents provided by Ingram. All Rights Reserved.

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