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Organizational Stress : A Review and Critique of Theory, Research, and Applications,9780761914808

Organizational Stress : A Review and Critique of Theory, Research, and Applications

by
Format: Hardcover
Pub. Date: 2/7/2001
Publisher(s): Sage Publications, Inc

Summary

To the individual whose health or happiness has been ravaged by an inability to cope with the effects of job-related stress, the costs involved are clear. But what price do organizations and nations pay for a poor fit between people and their work environments? Only recently has stress been seen as a contributory factor to the productivity and health costs of companies and countries but as studies of stress-related illnesses and deaths show, stress imposes a high cost on individual health and well-being as well as organizational productivity. This book examines stress in organizational contexts. The authors review the sources and outcomes of job-related stress, the methods used to assess levels and consequences of occupational stress, along with the strategies that might be used by individuals and organizations to confront stress and its associated problems. One chapter is devoted to examining an extreme form of occupational stress ? burnout, which has been found to have severe consequences for individuals and their organizations. The book closes with a discussion of scenarios for jobs and work in the new millennium, and the potential sources of stress that these scenarios may generate The book is a comprehensive, thought-provoking resource for Ph.D. students, academics, and other professionals working to minimize or eliminate the sources of stress in the workplace.

Author Biography

Cary L. Cooper is BUPA Professor of Organizational Psychology and Health in the Manchester School of Management and Deputy-Vice-Chancellor (External Activities) of the University of Manchester Institute of Science and Technology (UMIST) United Kingdom Philip J. Dewe is Professor of Organizational Behaviour and head of the Department of Organizational Psychology at Birkbeck College, University of London Michael P. O'Driscoll is Professor of Psychology at the University of Waikato, Hamilton, New Zealand

Table of Contents

Introduction to the Series ix
Preface xi
Acknowledgments xiv
What Is Stress?
1(26)
Overview of Stress Definitions
2(2)
Response-Based Definitions of Stress
4(4)
Stimulus-Based Definitions of Stress
8(1)
Shortcomings of Response and Stimulus Definitions
9(2)
Stress as an Interaction
11(1)
Stress as a Transaction
12(2)
Theoretical Models of Job-Related Stress
14(6)
Stress: Third-Wave Epidemic or Scapegoat?
20(1)
Emerging Themes in Stress Research
21(6)
Job-Related Sources of Strain
27(34)
Intrinsic Job Characteristics
29(8)
Organizational Roles
37(4)
Work Relationships
41(2)
Career Development
43(4)
Organizational Factors
47(2)
The Home-Work Interface
49(3)
Conclusion
52(9)
Assessing Job-Related Strains
61(18)
Classifying Strain
61(9)
What About Emotions
70(2)
Conclusion
72(7)
A Special Form of Strain: Job-Related Burnout
79(38)
Definition
81(4)
The Development of Burnout
85(9)
Measurement of Burnout
94(5)
Correlates of Burnout
99(9)
Generalization of Burnout
108(2)
Conclusion
110(7)
Moderators of Stressor-Strain Relationships
117(42)
Personality/Dispositional Moderators
118(16)
Situational Moderators: Perceived Control Over the Environment
134(6)
Effects of Social Support on Stressor-Strain Relationships
140(11)
Conclusion
151(8)
Coping With Job Stress
159(28)
Definitions and the Research Context
160(2)
Applying the Transactional Model Within Work Settings
162(3)
Taxonomies of Coping
165(1)
Deductive Versus Inductive Approaches
166(3)
The Role of Coping
169(2)
Assessment and Analysis of Coping
171(2)
Refining Self-Report Measures of Coping
173(5)
Analysis of Coping Responses
178(2)
Classification of Coping Strategies
180(1)
Coping Effectiveness
181(2)
Conclusion
183(4)
Organizational Interventions
187(24)
A Conceptual Framework for Stress Management Interventions
188(5)
Research on Stress Management Interventions
193(4)
Problems in Evaluating Intervention Effectiveness
197(4)
Guidelines for Evaluation Research
201(4)
Guidelines for Implementing SMIs
205(6)
Methodological Issues in Job Stress Research
211(22)
Methodological Approaches in Stress Research
213(5)
Where Do We Go From Here?
218(2)
Refining Measures of Stressors, Strains, and Coping
220(9)
Conclusion
229(4)
The Changing Nature of Work: Implications for Stress Research
233(22)
New Forms of Work Arrangements
237(2)
Potential Effects of the New Work Arrangements
239(7)
Agendas for Job Stress Research
246(2)
Some Implications for Methodology
248(7)
Index 255(14)
About the Authors 269

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