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Selling 101,9780785264811

Selling 101

by
Format: Hardcover
Pub. Date: 4/3/2003
Publisher(s): HARPERCOLLINS
Availability: This title is currently not available.

Summary

Here in a short, compact and concise format is the basics of how to persuade more people more effectively, more ethically, and more often. Ziglar draws from his fundamental selling experiences and shows that while the fundamentals of selling may remain constant, sales people must continue learning, living, and looking: learning from the past without living there; living in the present by seizing each vital moment of every single day; and looking to the future with hope, optimism, and education. His tips will not only keep your clients happy and add to your income, but will also teach you ideas and principles that will, most importantly, add to the quality of your life. Content drawn from "Ziglar on Selling.

Table of Contents

Is This Book for You? vii
You Made the Right Choice
1(8)
Important Skills for Today's Sales Professional
9(7)
Finding Someone Willing to Buy
16(10)
Dealing Effectively with Call Reluctance
26(11)
Sell by Design, Not by Chance
37(8)
Questions Are the Answer---Need Analysis
45(10)
Conducting the Comfortable Interview
55(10)
Making the Lights Go On---Need Awareness
65(7)
Selling to People's Problems---Need Solution
72(6)
The ABC's of Closing Sales---Need Satisfaction
78(5)
Closing More Sales More Often
83(6)
Beyond Customer ``Service'' to Customer ``Satisfaction''
89(6)
Gaining Control of Your Time and Your Life
95(7)
About the Author 102

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