1. If You Think You Don’t Need to Know About IT, Think Again!
2. Using Information Technology to Drive Competitive Advantage
3. Computing Essentials
4. Networks and Security
6. Restaurant Management Systems
7. Hotel and Resort Technology
8. Hotel Global Distribution Systems and Channels
10. Competing on Knowledge: How the Power of Information Can Enable Great Things
11. Technology in the Casino Industry
12. Technology for the Meetings and Events Industry
13. Strategic Hospitality Technology Investment
APPENDIX I: Sample Request for Proposal (RFP)
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