The bestselling model for improving outsourcing procedures; fully revised and including a new introduction and updated case studies.
Based on a research study with the University of Tennessee and the United States Air Force, Kate Vitasek has identified the top 10 flaws in most outsourced business models and shows organizations how to rethink their outsourcing relationships in a way that will lower costs, improve service, and increase innovation. This revised edition includes updated case studies and a new introduction.
Kate Vitasek is the founder and managing partner of Supply Chain Visions, a Kirkland, WA consulting firm that specializes in supply-chain strategy and education. She is a faculty member at the University of Tennessee's Center for Executive Education and teaches MBA classes on performance management and lean supply chains at Wright State University. Vitasek also teaches seminars for the Warehouse Education Research Council and is on the peer review board for the Journal of Business Logistics.
Karl Manrodt is a professor of management, marketing, and logistics at Georgia Southern University and the director of the Southern Center for Logistics and Intermodal Transportation.
Jeanne Kling is a research associate with the University of Tennessee's Center for Executive Education.
1. The Whole Nine Yards
2. The History of Outsourcing: Lessons Learned
3. The 10 Viruses in Non-Vested Outsourcing or Conventional vs. Traditional Outsourcing
4. Changing the Game
5. Game Theory/Economics of Innovation
6. Lay the Ground Work
7. Understand the Business
8. Align Interests
9. Establish the Contract
10. Manage the Performance